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ENABLEMENT

Five9 maximizes the efficiency of sales teams

By Tony Smith April 5, 2023 2 min read
Illustration of man holding magnifier to a large graph.

When you’re a growing organization, increasing ramp times for new hires is mission-critical. The right combination of tools, training, and support helps ensure that reps get up to speed quickly. 

In fact, in the 2023 Value of Sales Enablement Report, 59% of respondents said they wouldn’t work for a company that doesn’t use enablement tools. That’s a lot! 

Seismic customer Five9 understands this. And that’s why Esther Friend, Five9’s VP of Sales Efficiency and Transformation ensures that their new hires have access to the tools they need to be effective on day one. In their case, it’s Seismic, Lessonly, and LiveSocial – all in the same unified platform. Let’s hear how Five9 uses its sales enablement tools to great effect. 

Having access to everything you need in one place goes a long way. Just-in-time enablement, alongside content, ensures that Five9’s sellers know what to say and what to share at just the right time. And, when reps don’t have to search for training or content, their relationships with customers thrive. 97% of respondents who say that enablement technology gives them quick access to content and coaching, say that they’re able to speak to clients from a more informed standpoint.

If you’d like to learn more about how you can support new hires or provide existing talent with the tools and training they need, when they need it, get a demo or reach out to your customer success manager. 

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About the authors

Tony Smith

Tony Smith

Sr. Content Strategist
Tony Smith is a Senior Content Strategist at Seismic where he creates blog and thought leadership content. He has 12 years of experience as a marketing and communications professional, and is passionate about using storytelling to help customers solve their business challenges.

Read More by Tony Smith

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