Sales Archives | Seismic https://seismic.com/blog/category/sales/ The #1 Sales Enablement Solution Mon, 20 May 2024 17:46:56 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 How an enterprise sales training tool improves revenue and efficiency  https://seismic.com/blog/how-an-enterprise-sales-training-tool-improves-revenue-and-efficiency/ Mon, 20 May 2024 17:22:57 +0000 https://seismic.com/?p=225908 Imagine your sales team repeatedly missing their goals. Despite everyone’s dedication and best effort, your targets remain just out of reach. With each shortfall, frustration mounts, and morale dips.  Why is this happening, especially after thorough training and onboarding? The answer could lie in the tools you’re using for sales training.  A superior sales training […]

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Imagine your sales team repeatedly missing their goals. Despite everyone’s dedication and best effort, your targets remain just out of reach. With each shortfall, frustration mounts, and morale dips. 

Why is this happening, especially after thorough training and onboarding?


The answer could lie in the tools you’re using for sales training. 

A superior sales training tool can: 

  • Streamline the learning process 
  • Scale to meet your team’s needs while providing measurable results 
  • Align perfectly with your strategic objectives 

Are you ready to see how the right enterprise sales training tool could improve your training program and level up your team’s performance?  

Let’s explore the significant benefits enterprise-grade sales training brings to the table. 

What is enterprise sales?  

Before we discuss enterprise sales training, it’s important to understand what enterprise sales is.  

By definition, enterprise sales is selling products and or services to large, established companies (enterprises). For reps, this means:  

  • Longer sales cycles 
  • Larger deal sizes 
  • More stakeholders 
  • Potentially customized solutions 

Selling to large organizations has numerous benefits, but it’s arguably more challenging. It comes with great risk and great opportunity. Plus, it requires a nuanced skillset. The best enterprise sales teams excel in account planning, stakeholder management, solution design, and negotiation.   

This is why you can’t enroll your team in just any generic sales course. What’s most important here is enterprise-specific sales training.  

The benefits of enterprise sales training 

Enterprise sales environments are complex and demanding—especially today. Preparing individual reps and larger deal teams for success requires thoughtful enterprise sales training and onboarding. Sales leaders who prioritize training enjoy advantages like: 

  • Increased revenue: Well-trained sales teams are more adept at closing deals and generating revenue. Enterprise sales training programs teach reps to communicate value, handle objections, and negotiate effectively. This translates to higher-value deals more often.  
     
  • Operational efficiency: Effective sales learning platforms streamline processes and shorten ramp time for new hires. This means your sellers spend more time selling and less time learning on the job. Ongoing training and enablement also keep everyone on track and efficient. 
     
  • Stronger client relationships: Understanding and addressing client needs understandably makes them happy and builds trust. Strong relational skills retain clients and attract new ones thanks to word-of-mouth marketing and a bolstered company reputation. Enterprise sales training teaches reps to take a consultative approach to selling that maximizes every client interaction. This means more opportunities for upselling.  

In short, investing in enterprise sales training is essential, and these are just three of dozens of perks. But with so many options on the market, how do you decide on the best sales training tool or platform?  

Key features to look for in an enterprise sales training tool 

When evaluating sales training tools consider these three essential features: 

1. Personalized learning and coaching 

Tailoring training content to align with each rep’s strengths and weaknesses provides a distinct competitive advantage. Making the training relevant fosters skill development and boosts engagement.  

For example, one rep may need deeper product knowledge while another could use advanced negotiation skills. Integrating data analytics allows for continuous refinement of the training content. This ensures your training is effective and responsive to every seller’s evolving needs. 

2. Just-in-time knowledge solutions 

A critical feature to look for in online sales training software is the ability for reps to surface accurate, relevant information, right in their moment of need. Just-in-time knowledge is vital when, for example, a buyer asks a seller a detailed question during a call or demo. If the seller doesn’t know the answer, they can easily search for relevant information in a content repository to provide a quick, accurate response.  

Top-notch enterprise platforms can immediately supply tips and this just-in-time support for reps, even when they’re actively on a call. This real-time access to knowledge enables reps to speak with confidence and better address buyer concerns, increasing their chances of closing deals successfully.  

3. AI-powered technology 

AI-driven sales training tools are changing how sales teams learn and improve. By using AI, you can pinpoint specific areas each rep needs to work on and predict the ever-changing needs of the team. AI enhances learning by providing interactive simulations and personalized content suggestions. This leads to a more engaging training experience because every rep gets exactly what they need to excel.  

The impact of cross-departmental enablement 

The benefits of tailored sales training programs extend far beyond just the sales function. GTM organizations and entire companies also enjoy the same benefits we’ve shared in tangible, quantitative ways: 

  • Increased revenue: Integrating various learning styles and preferences into training programs is important, particularly when adopting new technology. A 2024 survey on the impact of revenue enablement across generations found that 86% of employees emphasize the importance of comprehensive training that caters to diverse learning needs. An inclusive approach to training ensures teams are equally equipped and skilled.  
  • Operational efficiency: Organizations that invest in cross-departmental training experience significant gains in operational efficiency, especially in global enterprises with distributed workforces. Recent research revealed that 35% of employees report considering leaving their jobs due to insufficient training and coaching opportunities. By addressing these gaps, companies can improve job satisfaction and streamline workflows. This means better alignment and faster execution across teams.  
  • Stronger client relationships: Providing a variety of learning and training experiences is beneficial for all generations within the workforce, as 89% of employees agreed upon. This variety ensures that every team member, regardless of generational cohort, is equipped to handle client interactions. Plus, well-informed and versatile teams can offer more personalized service, which leads to higher client satisfaction and long-term loyalty. 

Partner with Seismic for your enterprise sales training  

Investing in enterprise sales training and onboarding is non-negotiable in today’s competitive market. The benefits of sales training programs extend beyond revenue growth; they impact organizational productivity and client satisfaction. Enterprise sales teams equipped with the right tools experience faster ramp times and close more deals. 

To sum it all up: Effectively training and enabling sales teams with cutting-edge technology will differentiate the leaders from the followers in enterprise sales. 

Discover how Seismic’s sales training solution can empower your sales force to meet the challenges of today and tomorrow. Set up a demo with our sales team to learn more.  

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7 features to look for in an AI sales assistant  https://seismic.com/blog/7-features-to-look-for-in-an-ai-sales-assistant/ Fri, 10 May 2024 13:56:22 +0000 https://seismic.com/?p=225893 The sales landscape has never been more competitive.  Buyers demand more and make slower decisions, while reps face ever-increasing pressure to do more with fewer resources.   In this high-stakes environment, any advantage can make a significant difference.   Could artificial intelligence (AI) be the edge you need?   Over the past year, generative AI (GenAI) has become […]

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The sales landscape has never been more competitive. 

Buyers demand more and make slower decisions, while reps face ever-increasing pressure to do more with fewer resources.  

In this high-stakes environment, any advantage can make a significant difference.  

Could artificial intelligence (AI) be the edge you need?  

Over the past year, generative AI (GenAI) has become an indispensable tool for sales and revenue enablement teams. Automating tasks like data entry makes teams more efficient and productive, but that’s just the tip of the iceberg for what AI can do to improve deal cycles. 

In a 2023 survey of 1,400 sales, enablement, and customer success professionals in managerial and leadership roles, 82% said they were impressed with the results they’ve seen using AI-powered solutions. This feedback aligns with Forrester’s prediction that AI software demand will skyrocket to $37 billion by 2025. 

This is all because the right AI sales software does more than simplify tasks. It allows teams to focus on what they do best. With so many options, choosing an AI sales assistant might seem daunting. Let’s explore what you should look for as you evaluate tools.  

The 7 features you’ll want in an AI sales assistant  

79% of sales pros who leverage AI and automation say it allows them to spend more time selling. 

As you explore the possibilities of AI tools for sales, start with your end goal in mind:  

  • What are you trying to achieve?  
  • What does success look like? 

Answering these questions will guide you in finding the best sales AI assistant for your team. 

Here’s what we recommend considering as you begin the process. 

1. Automated content management  

It’s a familiar and frustrating scenario. You’ve likely encountered questions like, “Does anyone know where the latest one-pager for XYZ product is?” floating around in a Slack channel or during a team meeting.  

Establishing a central hub for sales collateral is fundamental. But, ensuring that this hub is always up-to-date and easily accessible is an entirely different challenge. Picture having the right content available and recommended based on the sales situation.  

The best AI sales tools ensure easy access to the most up-to-date information. Tools like Seismic Aura combine the power of AI with your company’s data. The result? AI-driven content tagging and categorization and a more efficient sales team. As a bonus, it also decreases manual work for your enablement team.  

2. Real-time sales playbook curation 

Any sort of one-size-fits-all sales playbook is no longer effective. 

Today, AI sales software can offer sales playbooks that adapt in real-time. Imagine a scenario where a playbook updates based on the latest market trends and individual lead behavior.  

Playbooks can also be personalized for each rep based on their success, past performance, and learning style. With AI doing the heavy lifting to process past deal data and current market trends, tactical deal advice and even content recommendations are backed by data around what’s led people to sign on the dotted line in the past. 

3. Tailored sales training, certifications, and onboarding 

Incorporating AI into sales training brings a fresh approach to education. Each rep gets a personalized learning path that adapts to their strengths and weaknesses. For example, if AI detects that a rep consistently struggles in the final stages of closing a deal, it can integrate more closing techniques into their training plan.  

AI can also manage the certification process to ensure your sales force consistently advances their skills and stays up to date on their credentials. This learning and certification cycle keeps your team sharp and effective.  

4. Personalization across all sales content and collateral 

In today’s competitive landscape, personalization is a must. 

AI sales bots like Seismic for Meetings offer AI-driven content recommendations to make it easier for reps to prepare, present, and follow up with their prospects and customers. 

By delivering customer-specific content, this tool streamlines interactions and captures vital insights during meetings. These insights empower sales enablement and marketing teams to make smarter content decisions, leading to more effective enablement and targeted training initiatives. 

5. Automation of repetitive sales tasks 

Ben Franklin was right when he said, “Time is money.” This principle resonates deeply in the fast-paced world of sales. Sales reps often find themselves bogged down by repetitive tasks that eat up their time and, subsequently, their productivity.  

With the right technology, this doesn’t have to be the case. The best AI tool for sales focuses on automating mundane, repetitive motions. The end goal: Reps can focus on more important aspects of their roles like building and nurturing relationships. For instance, AI might handle data entry, schedule appointments, or update customer records automatically.  

According to our report, The State of AI in Enablement, 88% of respondents stated that they’ve experienced growth in customer satisfaction since implementing AI in their enablement processes. This stat highlights how time saved can be directly reinvested into customer interactions, a key driver of sales success. 

6. Conversational intelligence 

Many tools can record and transcribe sales calls. Today, that’s not enough to extract valuable insights. Look for an AI sales assistant that takes it a step further through conversational intelligence capabilities. You’ll want a tool that can identify and easily resurface strategic moments from every conversation like: 

  • Competitor mentions 
  • Recurring pain points 
  • Pricing discussions 

This particular functionality will help your team pinpoint at-risk deals and spot patterns in buyer behavior. It also helps everyone prepare for follow-up calls, address objections, and go to market with a more refined, cohesive strategy.  

7. Savvier sales enablement analytics  

Going through weeks, months, and quarters without a crystal clear view of your key performance indicators (KPIs) is risky business.  

Luckily, certain AI sales bots provide advanced enablement intelligence thanks to powerful integrations. These metrics align teams around strategic objectives so everyone works on their piece of the puzzle to contribute to the overarching goal: accelerate revenue growth. 

By automating analytics, these tools offer real-time insights and actionable recommendations for leaders and active reps. They free your team to focus on execution and empower you to course correct based on what the numbers are saying. 

An AI sales assistant: Your competitive edge and partner in efficiency 

We’re confident that this is only the beginning of what’s possible with AI sales assistants. To understand what else AI could do for your team, browse our recent report, The State of AI in Enablement

If you’re ready to experience the benefits of AI in your sales processes firsthand, contact our sales team to learn how Seismic can be your ultimate AI sales assistant and competitive edge.  

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3 examples of social selling done right https://seismic.com/blog/3-examples-of-social-selling-done-right/ Thu, 02 May 2024 12:55:10 +0000 https://seismic.com/?p=225651 Ensuring the floor of the hospital you’re building is perfectly flat. Helping your employees return to work after parental leave with minimal disruption. The intersection between AI and humans in the modern corporation. Whatever it is a buyer values, there’s likely a social seller putting it all out there for them. They’re buyer-centric, modern sellers […]

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Ensuring the floor of the hospital you’re building is perfectly flat.

Helping your employees return to work after parental leave with minimal disruption.

The intersection between AI and humans in the modern corporation.

Whatever it is a buyer values, there’s likely a social seller putting it all out there for them. They’re buyer-centric, modern sellers who regularly show up and speak up on LinkedIn. They have a very different mindset and approach from what we’ve seen in the past.

They’re pulling the world toward them and building reputations, relationships, and trust at scale. They’re magnets for the right conversations, with the right people, at the right time. And, they’re driving big revenue results.

As enablement leaders, it’s essential that we help sellers develop and continuously sharpen the mindsets, skillsets, and approaches they need to thrive. In today’s world, where buyers are inundated with non-stop sales and marketing messages, sellers need to rise above the noise. They need to stand out in positive ways.

And social selling, done right, can give them that critical edge.

While some articles on social selling examples focus on tactics, this one is different. We’re going to focus on the sellers. We’ll explore what they do, why they do it, and how it drives success for themselves and for their company.

Mattias Svensen | Senior Account Manager | FARO Technologies

Mattias sells complex equipment to highly technical and very demanding buyers. Some are building hospitals or immense medical equipment production facilities. Others are retrofitting ships to meet highly regulated environmental standards. It’s serious business, and Mattias delivers serious learning to his customers and his future customers across northern Europe.

He knows it’s not enough to reshare his company’s marketing content, even if it’s great material. He also uses LinkedIn to share his own insights and learnings in an authentic way.

“I don’t want to be generic. I want to share my own experience. That’s how to stand out,” he told me on a recent call.

“My main interest is to develop my business. I want to show what we can do in the field. That’s not shown in a product sheet or in a fancy video. It comes from experience. I have lots of customers who don’t know about all the capabilities we have. There is no better, no more efficient way than using LinkedIn for that. If you can do that together with a personal flavor, you have a good formula.”

Mattias provides a great example of social selling into industries where decision-makers are hard to reach and hard to build trust with.

Ashley Coghill | Director of Enterprise Accounts | Parentaly

Ashley is on a mission. Of course, she cares a whole lot about the growth of her small company. That’s crystal clear when she shares the names of the giant firms she’s working with.

But she has real passion for more than her own success. She’s an outspoken advocate for women in sales. She champions the cause of working parents. She urges companies to do a better job of supporting those on, and returning from, parental leave.

“I consider LinkedIn like a community,” she says. “I feel like I’m giving and very rarely taking away from LinkedIn.”

Let’s think about what she’s saying. The notion that LinkedIn is a community of professionals is central to the thinking of the most successful social selling strategies. It’s a sharp contrast to the outdated notion that LinkedIn is a giant Rolodex of people that we ought to bombard with connection requests and pitch-slaps.

“The whole point is to be there, to be present, and to be engaged,” she continues. “Of course, I’m intentionally making sure I’m connected to the right people so when I post something they’re going to see it, but it’s about building a public reputation.”

“Pick a couple of things you actually care about, post about those things consistently, and it will just sort of snowball from there,” Ashley advises.

And to those who say they don’t have time social selling? “It’s a fundamental difference of opinion on how sales should be done. I don’t believe that a transactional, quick-win sale is something that lasts. As part of a strategy to get into an enterprise account, building a reputation as someone they want to work with is invaluable.”

DeJuan Brown | Director, Modern Workplace – Financial Services and Insurance | Microsoft

DeJuan is a fantastic example of social selling with real passion and heart in one of the world’s largest enterprises. He brings a big personality, a keen intellect, and he addresses a wide range of topics spanning AI, growth mindsets, continuous learning, mentorship, and more.   

His social selling journey maps to the fundamental changes that many of us have experienced on LinkedIn. “I started in 2008,” DeJuan told me. “I thought this was where I’d have my living, breathing resume. It was like tick-marks, accomplishments, trophies and accolades. Things that made me more appealing to potential employers.

“That transitioned into seeing that LinkedIn was a place where I could educate those who I serve. I could share content they care about, and I could put some commentary on it to show that I think about it. I’m not just posting this stuff. In the past few years, that evolved to realizing that people want to know people. Sales is a human contact sport. We need to bring the humanity to the table.”

I asked DeJuan what holds so many sellers back from doing what he does. “There’s so many ways to get involved,” he says. “Often, we think if I’m going to put myself out there on LinkedIn, I need to be an amazing author because I need to pen something from scratch. But what’s the power of joining conversations that already exist? What’s the power of reposting with some comments of your own? You don’t have to write four hundred words. You can just say ‘this is interesting to me, and this is the main reason why’. You don’t need to be an expert. Do you have a perspective? Agree? Disagree? Say those things!”

And the impact of all this? DeJuan says “I’ve gotten meetings with so many C-Suite inhabitants by virtue of the content I post on LinkedIn. The familiarity of who I am prior to my reach out is critically important. It’s such a short walk from a conversation that’s already started in LinkedIn comments and posts to a call or a meeting. It makes so much sense because it follows a path of continuity. There’s nothing abrupt about it. A cold call is abrupt. A conversation that starts on LinkedIn and moves to the phone or to Teams is much more organic.”

It all starts with the right mindset

The best social selling examples aren’t hacks or tactics. Instead, successful social selling starts with the right mindset. It’s important to understand why people are on LinkedIn in the first place. Then, show up with an honest intent to educate, inspire, and help your current and future customers.

Sellers who join this great ongoing business conversation with a ‘balanced diet’ of interesting and valuable content rise above the crowd. Keep in mind that good social media selling is about more than pushing your company’s marketing content. If that’s all sellers share, they’ll be seen as advertisers. Instead, an effective social selling strategy empowers sellers to be seen as experts and industry peers in their space.

And, if you’re looking for more examples of social selling, you’re in luck. My teammate Heather Cole and I recently interviewed Sam McKenna, CEO of #samsales Consulting for Go-to-Market Magic. Sam shared some excellent examples and tips for being a seller who buyers want to speak to. Give it a listen here!

Are you ready to harness the power of social selling?

Enablement leaders have a tremendous opportunity to usher in a new era of buyer-centric, authentically human social selling in their organizations. Seismic is here to help.

Seismic LiveSocial provides a unique feed of fresh, relevant content for each of your sellers. LiveSocial gives sellers access to authentic, compliant, and market-specific content right at their fingertips. It’s easy for them to add their own voice and expertise that position them as trusted thought leaders. Interested in learning more? Watch this on-demand video.


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8 qualities of effective sales coaching programs https://seismic.com/blog/8-qualities-of-effective-sales-coaching-programs/ Thu, 28 Mar 2024 12:53:00 +0000 https://seismic.com/?p=222781 Sales coaching programs provide critical guidance that helps organizations maximize the potential of individual sellers, drive team performance, and meet sales goals. Unlike sales training programs, which typically offer foundational knowledge and periodic informational updates, sales coaching programs deliver ongoing support that helps sellers apply training and improve skills in real-world situations. Sales coaching programs […]

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Sales coaching programs provide critical guidance that helps organizations maximize the potential of individual sellers, drive team performance, and meet sales goals. Unlike sales training programs, which typically offer foundational knowledge and periodic informational updates, sales coaching programs deliver ongoing support that helps sellers apply training and improve skills in real-world situations.

Sales coaching programs typically take a customized approach, tailoring guidance around the seller’s unique strengths to help them develop and refine the skills needed to have meaningful customer interactions and achieve their quotas. Behind every sales coaching program is a sales manager, and it should come as no surprise that effective coaching requires effective managers. According to Gartner, managers who understand how to be a good coach can help individuals increase performance by as much as 8%.

Optimizing sales coaching with software

Coaching sellers poses challenges for sales managers due to the added complexity of managing remote teams. Additionally, the lack of experience and knowledge in modeling the right behaviors makes it more complicated. These obstacles are just a few reasons why most managers spend less than 5% of their time coaching sellers.

To create a scalable sales coaching program that delivers the personalized feedback that sellers require, sales managers need sales coaching software. Just as frontline teams depend on various technologies to do their jobs successfully, sales coaching software is an essential tool that makes it possible to create an online sales coaching program that enables sellers to practice, receive feedback, and track progress over time.

8 qualities every sales coaching program needs

To create the best sales coaching program for your organization, you should start by identifying your objectives and then determine the technology you need to achieve them. Below are the top eight qualities that you should look for and implement as you develop your sales coaching programs:

Customization

Customization is one of the most critical qualities of any sales coaching program. Tailor coaching sessions to address individual and team needs, considering factors like experience level, strengths, weaknesses, and learning styles. This helps sellers and teams capitalize on their strengths and address problem areas faster.

Clear objectives

If you don’t measure it, you can’t track it. Setting specific, measurable, achievable, relevant, and time-bound (SMART) goals for coaching sessions provides clear direction and focus. This ensures that coaching efforts align with organizational goals and sales targets. SMART goals also hold individuals and teams accountable, making it more likely that they’ll follow through and take the steps needed to improve performance.

Continuous feedback

Sales coaching programs should offer feedback to sales reps in the moment — whether it’s positive reinforcement or constructive criticism — to help them adjust their behavior quickly. It’s important to deliver continuous feedback to promote learning and facilitate improvement.

Role-playing exercises

Practice makes progress. Prepare sellers for new challenges by incorporating role-playing scenarios to simulate real-world sales situations in a risk-free environment. Sales coaching software makes it easy to deliver scenario-based training at scale, helping sales reps enhance skills, confidence, and adaptability. This tool also enables sales leaders to identify problem areas and know where to correct them.

Data-driven insights

All sales leaders need data to determine what’s working and what isn’t. Utilize sales data and analytics to identify performance trends, areas for improvement, and coaching priorities. Sales coaching software should provide easy access to dashboards and custom reporting to help leaders make data-driven decisions and track the ROI of their coaching efforts.

Skill development

The business landscape is constantly changing, making it critical for sales leaders to prioritize learning and development for their teams. Supplement coaching conversations with training to help sellers master a wide range of sales skills, including prospecting, objection handling, negotiation, closing techniques, and relationship-building.

Offering training and coaching doesn’t just contribute to better performance, it can also improve retention. Seismic’s Value of Enablement Report found that companies that provide on-the-job coaching increase seller retention by an average of 20% each year.

Peer-to-peer learning

Facilitating opportunities for sales team members to learn from each other’s successes and failures through peer-to-peer coaching or knowledge-sharing sessions is a great way to communicate best practices. Sales coaching software enables teams to scale winning strategies by easily distributing playbooks, choreography, and content across the sales organization.

Tech integrations

There are several essential technologies that sales teams rely on to perform their roles. Consider sales coaching software that integrates with your sales enablement tools, CRM systems, and other technology platforms to streamline coaching processes, track progress, and provide access to resources. Connecting with your systems of record helps maximize the efficiency and effectiveness of your sales coaching programs.

Scale your sales coaching program with Seismic

Empowering your sales reps to meet their quotas and beyond is not a one-and-done activity. It requires a commitment to sales coaching that’s ongoing and tailored to every sales rep’s specific needs. Seismic’s learning and coaching solution equips sales leaders to assess skills, deliver personalized coaching, and track development — all within the flow of work. Our coaching software enables sales teams to train their teams 62% faster and reach their goals more often. 

Are you ready to experience a modern coaching platform? Jump into this free lesson to see Seismic Learning firsthand.

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5 components of a revenue-driving sales pitch deck https://seismic.com/blog/5-components-of-a-revenue-driving-sales-pitch-deck/ Thu, 21 Mar 2024 18:25:22 +0000 https://seismic.com/?p=222440 Sales pitches are both an art and a science. Daniel Pink, the #1 New York Times bestselling author of To Sell is Human, sums up the “art” part well: “The ability to move others to exchange what they have for what we offer is the art of the pitch.” It takes significant training and coaching […]

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Sales pitches are both an art and a science.

Daniel Pink, the #1 New York Times bestselling author of To Sell is Human, sums up the “art” part well: “The ability to move others to exchange what they have for what we offer is the art of the pitch.” It takes significant training and coaching to perfect a sales pitch and refine any seller’s soft skills.

As for the “science,” sellers need the right content, skills, insights, and analytics to connect with prospects and prove their product or service’s value. Without a doubt, one of the most vital pieces of sales content they need in their toolkit is an excellent sales pitch deck

A sales pitch deck is a visual representation of the value your organization provides. It’s an indispensable piece of sales collateral that anchors millions of virtual and in-person pitches each year. 

Most decks combine data, storytelling, and emotional engagement to create a compelling narrative — a narrative that convinces buyers to move forward in the sales cycle and eventually make a purchase.

So, what do the most successful sellers include in their pitch decks? In this post, we’ll share five key components of a winning, revenue-driving sales pitch deck. 

What should a sales pitch deck include?

Most markets are saturated with good options for buyers to choose from, so your pitch deck has to stand out and answer this question: Why should people buy your product or service instead of someone else’s?

An impactful sales pitch deck includes: 

  1. Your solution to a burdensome problem
  2. The standout features of your product or service 
  3. Proof that your product is better than your competitors
  4. Real stories from happy customers
  5. Pricing information

We’ll dig into each of these five things shortly, but remember that the overarching goal of your deck is to combine visuals and concise text in a way that communicates your value proposition loud and clear. 

But here’s the kicker: No two customers are the same, and neither are the best sales decks.

Did you know?

59%

of buyers are irritated by a generic sales pitch?

Source: Zendesk, 2023

That’s why personalization is the backbone of any great pitch deck for sales. (Hint: Tools like Seismic’s pitch deck generator make it simple for sellers to customize every pitch deck to their prospect’s interests, industry, and potential use cases in seconds).

With personalization in mind, let’s dive into the five elements your sales deck design should address to make the best impression.

1. Challenges and pain points

A great place to start is with the specific challenges and pain points your prospect is experiencing. Every impactful sales deck outline shows a clear understanding of the prospect’s pain, right from the get-go.  

This shows the prospect you’ve done your homework and have a deep understanding of their world. This slide (or a couple of slides) should always be personalized based on any initial conversations or past interactions you’ve had with a prospect before the call.

2. Your solution and value proposition

This part of the deck is where you demonstrate how you’re the pain relief they’ve been looking for. Share what your product or service can do and how it’s going to make a difference. 

Don’t be afraid to dive into the details of your solution. Highlight, at the highest level, the value you provide by showcasing a benefit or two that demonstrate your competitive edge. Charts, graphs, and data points are powerful elements that bring your value prop to life in this section.

This is the moment in your sales pitch deck that needs a compelling narrative. In other words, there is a better time to list off features.

3. Product features and capabilities

Once you have a solid narrative, transition to the highlight reel of your business. A great sales pitch deck outline includes slides showing key features and personalized product screenshots and GIFs.

The goal is to provide a comprehensive overview of what you offer, complete with technical specifications prospects will care about, like integrations, and any unique capabilities your product offers that your competitors may not.

A word of advice for this section: Your prospects will either tune in to what you’re saying in this section or tune you out if what you’re saying doesn’t apply to them. Know who you’re talking to. If it’s a champion who’ll be an end user or, perhaps, an Ops person who’ll be responsible for implementation, share the technical details you feel are relevant. But if it’s a C-suite decision maker, they want value and proof of ROI — not a list of features.

4. Industry-specific customer testimonials

“When people are uncertain, they are more likely to use others’ actions to decide on proper behavior for themselves.” 

Robert Cialdini, the author of Influence: The Psychology of Persuasion said this, and it couldn’t be more true.

Social proof is everything. Seeing how others in the same space solve problems with your product is often just the push prospects need to affirm their decision. Be sure your sales pitch deck includes real customer feedback, complete with the exact wins they enjoyed because of your solution. Short quotes, headshots, and stats often work well on these kinds of slides.

We kept asking what if a seller could go in, gather the content they need, share that content with their prospect or customer, get the training they need to learn how to pitch better ‒ all in one place, never leaving that browser. We kept returning to that vision of having everything in one place as the most empathetic experience we can provide to make our sellers more efficient and effective.”

Maggie Amador

Enablement Content Manager

Again, personalization is so important here. Work to find a story or two that will resonate most with your prospect. 

5. Pricing and packages

As you approach the end of a pitch, it’s time to talk numbers. The best thing you can do in these concluding slides is be transparent about your pricing model.

Outline the cost structure and all available packages or options. Cover all pricing tiers, any discounts or incentives, and what’s in it for the customer. Your prospects should leave this meeting with a clear understanding of how you can help them, and what it looks like to partner with you. 

One last bit of advice: A sales pitch should never feel like a monologue. Engaged prospects will have questions along the way, so be sure your deck isn’t so inflexible or that you don’t have time to listen to the prospect and address their questions and concerns.

Personalize every single pitch deck with Seismic

A one-size-fits-all approach to sales pitching simply doesn’t cut it anymore. 

To create the best sales deck and pitch experience for sellers and prospects alike, consider Seismic’s suite of revenue enablement tools, including Guided Assembly and Seismic for PowerPoint. These two tools enable thousands of global sellers to create personalized, informative B2B sale pitch decks that incorporate all five elements above and resonate deeply with prospects.

Personalized selling at scale is possible with Seismic.Think you’re ready to see Seismic’s pitch deck personalization in action? We’d be thrilled to show you our platform.

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5 strategies to evaluate sales performance https://seismic.com/blog/5-strategies-to-evaluate-sales-performance/ Tue, 06 Feb 2024 13:57:00 +0000 https://seismic.com/?p=216746 Evaluating sales performance requires analysis, assessment, and a commitment to ongoing improvement. Learn 5 strategies you can use to analyze the performance of your sales team.

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In the ever-evolving world of sales, success isn’t just about closing deals — it’s also about optimizing your team’s performance. As a sales leader, your role is crucial in ensuring that your team meets and exceeds expectations quarter after quarter. 

Evaluating sales performance requires a strategic blend of analysis, assessment, and a commitment to continuous improvement. By embracing a comprehensive evaluation process, you can ensure that your sales team operates efficiently and contributes to your organization’s goals and objectives. 

Evaluating vs. measuring sales performance

The words ‘evaluating’ and ‘measuring’ are often used similarly when referring to sales performance. Both are equally important for sales leaders to focus on, but evaluating performance and measuring performance are two different things.

Sales performance measurement involves quantifiable metrics and numerical data. It assesses and tracks KPIs related to revenue, conversion rates, and deal volume. The goal of measuring sales performance is to understand how certain areas of the sales process or team operate.

Sales performance evaluation is a broader concept and considers several different factors. Evaluating sales performance includes data and metrics as well as customer satisfaction, sales strategies, and greater alignment across the organization. Ultimately, evaluating sales performance provides a comprehensive understanding of how the entire sales function contributes to the organization’s success. 

This blog post explores essential strategies and tips for evaluating your team’s sales performance. Let’s dive in.

1. Define and monitor clear sales performance metrics

Sales performance indicators act as the compass that guides your team toward success. To effectively assess your team’s performance, clearly define the indicators you want to track. Identify metrics like conversion rates, average deal size, and customer acquisition cost (CAC). Then, regularly monitor these performance indicators to gain insights into the effectiveness of your team’s efforts. Tracking these metrics helps identify trends, set benchmarks, and make informed decisions based on real-time data.

2. Implement regular performance reviews

When it comes to analyzing individual rep performance, scheduled performance reviews are essential. Conduct regular one-on-one performance reviews to explore individual and collective achievements, challenges, and trends. During these sessions, emphasize open communication and encourage sellers to share insights on their experiences. Documenting these reviews over time will identify patterns and provide a historical perspective for more accurate assessments.

3. Leverage technology for data

Sales teams generate extensive amounts of data, and leveraging technology is key to meaningful analysis. Integrate a comprehensive dashboard for sales performance to visualize and interpret your team’s data effectively. This consolidates your sales performance metrics into an easily digestible format and facilitates a quick overview of your team’s performance. Then, combine this with specialized sales performance tracking tools, such as CRM systems and analytics platforms, to conduct in-depth analyses. These sales tools provide actionable insights, enabling sales leaders to make informed decisions based on real-time data.

4. Encourage peer feedback

We can’t stress this enough — assessing sales team performance is not just about numbers. It’s also about the team’s dynamics, culture, and collaboration. Foster a culture of peer evaluation where team members provide constructive feedback to one another. This feedback can uncover insights that traditional performance indicators might not capture. Additionally, observe how sellers collaborate during joint projects or initiatives. How well team members work together, share information, celebrate wins, and contribute to shared goals can provide valuable insights into the team’s effectiveness.

5. Complete a training needs assessment

It’s also essential to identify skill gaps within your team. To do this, regularly assess the skill set of each seller using targeted sales performance indicators. You can also create a skills matrix to pinpoint the strengths and weaknesses of each seller. This matrix will assist with the development of a personalized training and coaching strategy for each rep. Remember, the goal is to identify gaps and address them through continuous learning opportunities. This approach ensures that your team has the skills and knowledge needed to excel in a competitive sales landscape.

Drive sales performance with Seismic

Effective enablement directly impacts sales performance. That’s why the Seismic Enablement Cloud™ is purpose-built to help sales organizations equip sellers with the right content, tools, and training to meet and exceed performance goals. Ready to learn more? Get a demo to see how teams drive greater performance and growth with Seismic.

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10 sales coaching tips to elevate your impact https://seismic.com/blog/10-sales-coaching-tips-to-elevate-your-impact/ Tue, 21 Nov 2023 15:01:00 +0000 https://seismic.com/?p=209240 We have a front-row seat to what great sales coaching can do for our organizations. Here are 10 tips to take your sales coaching program to the next level.

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Great sellers aren’t born; they’re made — and they’re made with the help of sales coaching.

For more than 12 years, we’ve had a front-row seat to what great sales coaching can do for sellers, sales culture, and the bottom line. High-quality, meaningful sales coaching is something sellers want, and it’s something managers should prioritize.

However, the Seismic 2023 Value of Enablement Report revealed this troubling stat: 36% of respondents say their company does not offer coaching right now.

A sales organization that lacks sales coaching is leaving money on the table, and we’d like to change that, starting with this blog post. If you’re a sales or enablement leader looking to roll out sales coaching programs or optimize your current tactics, peruse 10 of our best sales coaching tips below.

1. Establish clear outcomes

In order to start or refine any sales coaching framework, leaders need to cast a clear vision of what success should look like. So, decide which outcomes you’re after, and work backward. Some common goals sales leaders set before they deliver effective sales coaching are:

  • Improve productivity: Could your reps accomplish more in less time with better processes? Could they more efficiently navigate their customer interactions without sacrificing quality?
  • Increase engagement: Does it seem like your reps are a bit checked out or maybe doing the bare minimum? A coach who cares could be just the re-engagement incentive they need.
  • Decrease turnover: This goes hand-in-hand with increasing engagement. Reps who feel invested in and well-supported by their management and leadership are 20% more likely to stay.
  • Grow revenue: Are you hoping for higher average close values (ACV)? Maybe stronger win rates? When done well, coaching refines a seller’s natural skills and gives them a chance to work on their weaknesses, leading to better overall company performance.

2. Coach from a place of expertise

To become (and stay) a great sales coach, you’ll need to find a coach or two for yourself. Before you ever start coaching others, seek out enablement and mentoring from admirable, effective sales coaches.

You’ll quickly notice that the way they provide feedback isn’t sporadic or chaotic; it’s methodical, consistent, and deliberate. If you study their ways and learn the sales playbook(s) at your organization inside and out, you’ll deliver feedback that’s exponentially more impactful to the sellers on your team.

3. Provide coaching regularly and in different formats

After you have a good understanding of your goals, it’s time to think about the logistics and frequency of your coaching. The best coaches offer coaching on an ongoing, regular basis, but remember this: Coaching does not always have to happen in live, 1:1 sessions.

In fact, our recent survey of 1,200 GTM professionals found that 76% of people who have quick access to coaching and training content say it keeps them from second-guessing themselves when they’re interacting with customers.

Consider making asynchronous coaching and feedback using a tool like Seismic Learning one of the types of sales coaching you focus on. You’ll be able to create data-driven sales coaching plans that focus on each rep’s knowledge gaps and offer that coaching on a self-serve basis.

4. Practice common sales scenarios

This advice may feel basic, but it’s important: You should practice the most common and most difficult situations sellers face with them. You can do this at scale with automated coaching software, and skip the endless hours of role-play.

With sales coaching software like Seismic Learning, you can ask reps to record and share their latest elevator pitch, or maybe even practice a personalized pitch for a specific persona. Reps can practice during a time that works well for them, and you can evaluate their submissions at a time that works well for you. It’s a win-win.

5. Shadow sellers and provide constructive feedback

We also recommend hopping on live calls with your sales reps every once in a while to evaluate them and provide constructive feedback directly after. As long as you approach this from a place of support and kindness, this is a setting to deliver highly-tailored feedback and get some quality facetime with your reps. This is especially helpful for newer reps who are ramping.

6. Celebrate wins, both publicly and privately

Yep, part of a great sales coaching strategy is celebrating when sellers do outstanding work. This could look like sharing a video snippet from a recent successful call, sending an email or Slack message to the broader sales organization about what a seller did and why it worked, or even sending a DM to that seller to recognize their work and progress.

7. Encourage self-reflection and assessment

A great coach teaches salespeople how to be more self-sufficient, and part of that looks like coaching them well enough that they notice when they do something well or when there’s room for improvement. Offer them frequent opportunities, ideally via sales coaching technology, to evaluate themselves and their performance progress over time.

8. Offer coaching via various channels

In the same way sellers interact with their prospects on phone calls, video calls, in-person meetings, and email, you should do the same. Give your sellers a way to receive coaching and refine their craft on their own time using a learning library of content.

Case in point, our research shows that 79% of people who use enablement technology to give them quick access to content, information, and/or coaching agree that it empowers them to speak to clients from a more informed standpoint. Enablement technology is a critical coaching channel.

A screenshot of a training video.

9. Don’t be their only coaching resource

We can’t stress this enough: A good sales coach scales their efforts so they aren’t the entire team’s sole source of professional development. Set up peer coaching groups. Encourage sellers to attend training and webinars. Push for your organization to send them to conferences. Recommend books and people who they should add to their network to grow and learn from.

10. Lean on data

The best sales coaching also happens when coaches are constantly asking themselves, “Are my words, actions, and efforts really making a difference?”

In sales coaching specifically, “making a difference” looks like supporting the bottom line and getting reps in your charge closer to quota. With an enablement platform that handles learning and coaching and integrates seamlessly with your CRM, you can easily generate reports to see what kind of training is moving the needle. You can also see where reps are falling short, and this intel can inform your future coaching efforts so you know what to focus on in future months.

A screenshot of a Create Coaching Plan interface.

Maximize your potential with Seismic Learning

As we’ve mentioned a few times throughout this blog post, Seismic Learning is a loved-by-thousands coaching tool for sales leaders and managers around the globe. It leans on AI to recommend onboarding, training, and coaching materials to managers. Our latest AI-focused research revealed that only 45% of GTM professionals already use AI tools to support their learning efforts. So if you’re ready to get ahead of the curve and amplify your sales coaching techniques with AI, Seismic is the answer.

Ready to learn more about Seismic Learning? We’re ready to chat with you about our sales coaching tools whenever you’re ready.

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Seismic and Microsoft Copilot for Sales Integration: Enabling productivity where sellers work https://seismic.com/blog/seismic-and-microsoft-copilot-for-sales-integration/ Fri, 17 Nov 2023 15:05:27 +0000 https://seismic.com/?p=209022 This week’s Microsoft Ignite 2023 conference focused on how organizations can reimagine the way they work. Throughout the event, Microsoft featured strategic partner organizations that are helping drive the next wave of efficiency and innovation. Seismic is honored to be recognized during the keynote presentation which showcased our integral role in Microsoft’s AI strategy and […]

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This week’s Microsoft Ignite 2023 conference focused on how organizations can reimagine the way they work. Throughout the event, Microsoft featured strategic partner organizations that are helping drive the next wave of efficiency and innovation. Seismic is honored to be recognized during the keynote presentation which showcased our integral role in Microsoft’s AI strategy and our partnership with Microsoft Copilot for Sales.

Streamlining workflows for improved productivity

In today’s dynamic and fast-paced sales environment, organizations need to provide sellers with the tools that enable them to do their best work. However, studies show that workers waste, on average, 9% of their annual time at work switching from one application to another. This is especially prevalent when sellers have to jump from tool to tool before, during, and after meetings with buyers. With Seismic for Microsoft Copilot for Sales, organizations can streamline workflows and provide sellers with the contextual content they need right in the Microsoft tools they already use on a daily basis.

“Seismic does that with their integration with Microsoft Copilot for Sales. I can get the information that I need before I go meet a client right where I live, which is Microsoft Outlook. And then after the meeting, I can use the Copilot draft — again supported by the Seismic integration — to get the right actions summarized. Basically, my productivity just goes through the roof.”

Madhan Arumugam Ramakrishnan

CVP, Microsoft Cloud for ISVs

As the launch partner with Microsoft Copilot for Sales, Seismic helps sellers throughout the meeting experience to help drive deals and relationships forward. Within Microsoft for Sales Copilot, Seismic effortlessly equips sellers with meeting recaps, AI-powered email and content generation, and CRM automations. Organizations can use the Seismic for Microsoft Copilot for Sales integration to:

  1. Provide meeting summaries: When a Teams meeting ends, Seismic generates a meeting summary.
  2. Enablement content recommendations: Sellers receive AI-powered recommendations and insights on the best content to send to buyers in the post-meeting follow up.
  3. Deliver training recommendations: Sellers also receive post-meeting recommendations on training courses on the features and capabilities that were mentioned during the meeting.

This partnership goes beyond enablement and equips sellers with real-time, actionable insights that elevate their preparation, personalization, and professionalism. Together, Seismic and Microsoft Copilot for Sales eliminates time-consuming tasks and empowers sellers to prioritize high-value activities, cultivate relationships, and close more deals. Interested in seeing it in action? Watch the video below!

One part of a larger partnership 

Strategic partnerships are the backbone of a connected tech stack, and Seismic has been a proud partner of Microsoft since 2014. The integration with Microsoft for Sales Copilot, which launched last year, highlights our joint efforts to reshape enablement and streamline the seller experience.

“Microsoft has been one of our longstanding partners and we’ve always had close alignment across our product and go-to-market teams, so we’re thrilled to integrate with Microsoft Copilot for Sales.”

Hayden Stafford

President and Chief Revenue Officer, Seismic

And now with the impact of generative AI, we’re excited to continue our collaboration and introduce innovative solutions that empower global sales teams. If you’re interested in learning more about how Seismic and Microsoft are a match made in heaven, check out this ebook.

See the latest capabilities in action

Stay tuned for more to come in this dynamic space! If you’re a current Microsoft and Seismic customer, visit Seismic Exchange to learn more about the integration and install the app. Or, if you’d like to see Seismic for yourself, request a demo here.

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5 proven strategies to improve sales performance https://seismic.com/blog/5-proven-strategies-to-improve-sales-performance/ Thu, 16 Nov 2023 14:59:00 +0000 https://seismic.com/?p=208434 Wondering how to increase sales performance at your organization? This post highlights 5 actionable tips that sales leaders can use to improve performance and hit business goals.

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This year, organizations have had to navigate a tricky sales environment. Buyer needs have changed, budgets are tight, and sales cycles are longer and more complicated than ever. In order to be successful in this dynamic landscape, go-to-market (GTM) teams need to operate as effectively and efficiently as possible.

And as we quickly near year-end, many leaders are closely reviewing their team’s sales performance as they think through new strategies, targets, and objectives. If this year was any indication, sales targets and quotas will likely grow in 2024. But achieving these aggressive growth and revenue goals won’t be easy. Luckily, we have 5 strategies that leaders can use to help ensure their team reaches peak — and consistent — sales performance. Let’s dive right in!

1. Optimize your strategy with data

By analyzing relevant metrics and data points, teams can gain a deeper understanding of what works and what doesn’t within the sales process. These insights help identify patterns, trends, and areas for improvement, enabling more informed decision-making.

Data-driven optimization also allows for a more precise and targeted approach in your sales enablement efforts. It helps to better understand buyer behavior, preferences, and pain points, which, in turn, guides the creation of more tailored content, training, and initiatives. With data as the foundation, teams can continuously refine and adapt their enablement efforts, ensuring that they remain aligned with evolving markets and customer needs, ultimately leading to improved sales performance.

2. Streamline and automate processes

Studies show that sellers only spend a quarter of their time selling. The rest of their time is spent performing a variety of other manual tasks. By leveraging technology, including AI, teams can streamline and automate non-selling activities such as data entry, report generation, and meeting follow-ups so sellers can focus on engaging with prospects and customers. This shift from mundane tasks to value-added activities significantly increases their productivity and effectiveness throughout the sales process.

Automation also enables sellers to spend more time building relationships, understanding customer needs, and delivering tailored content and solutions — and automated processes often provide valuable insights through analytics, aiding sellers in making more informed decisions. Ultimately, technology-driven automation empowers sellers to allocate their energy and resources towards what truly matters – driving sales and fostering stronger customer relationships.

3. Control content chaos

Seismic’s 2023 Value of Enablement Report found that organizations that don’t use enablement technology report wasted time and reduced performance, particularly when it comes to accessing the content they need when they need it. Here’s what respondents had to say:

  • Those without enablement technology spend an average of 10 hours per week tracking down, comparing, or revising content.
  • 83% said they often are unable to locate the content they need when interacting with prospects or clients.
  • 77% also said that the time they spend searching for content could be better used advancing the goals of their team.

When sales content is organized and accessible, sellers spend less time searching for materials and more time on those value-added activities we mentioned earlier. A sales content management system ensures easy access to the right content that sellers can also tailor and customize to meet specific buyer needs. This allows sellers to quickly share relevant and engaging content that moves deals forward.

4. Review your sales training program

A comprehensive sales training program improves sales performance by equipping sellers with the knowledge and skills needed to succeed in their roles. And while many training programs focus on onboarding new sellers, the most successful organizations deliver training to new and experienced reps. In fact, Seismic’s Value of Enablement Report found that more than 80% of respondents believe that access to ongoing training would help them meet their goals and close more deals.

Additionally, consistent sales training leads to a more consistent sales approach across the organization. Sellers are educated on key messaging, products, and value propositions which translates into better sales interactions with buyers. It keeps sellers up-to-date with industry trends, product knowledge, and best practices, which also impacts their ability to close deals.

5. Double-down on sales coaching

When it comes to delivering feedback to sellers, many organizations rely on quarterly and annual sales performance evaluations. While these sales performance reviews are important, sellers also need a consistent feedback loop to really improve their performance.

Sales coaching enhances sales performance by honing the specific skills and techniques tailored to each reps’ needs. Sales coaches work closely with sellers to identify areas for improvement and offer targeted guidance and support in skill development. This personalized approach allows for a deep understanding of each sellers’ strengths and weaknesses. By pinpointing these areas for development, sales coaching fosters an environment focused on refining skill sets, empowering sales representatives to perform at their best.

Increase sales performance with Seismic

Effective enablement is a key driver behind improving sales performance. That’s why the Seismic Enablement Cloud™ is purpose built to help GTM organizations equip sellers with the content, tools, training, and coaching they need to meet and exceed performance goals. Interested in learning more? Read how HubSpot saves nearly $18 million each year from increased rep productivity. Or, if you’d like to get an in-depth look at how your organization can drive greater sales performance and growth with Seismic, get a demo today.

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How to simplify your sales tech stack https://seismic.com/blog/how-to-simplify-your-sales-tech-stack/ Tue, 03 Oct 2023 13:00:00 +0000 https://seismic.com/?p=199412 Take a look at all of the logos that make up the 2023 sales technology landscape. There are more than 1,000 sales-specific tools on the market today that span 50+ categories, all with the same goal: Help sellers close more deals.  It’s a double-edged sword to have this many options. Yes, there’s a solution for […]

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Take a look at all of the logos that make up the 2023 sales technology landscape.

Source: Vendor Neutral, 2023 Enterprise Sales Technology Landscape.

There are more than 1,000 sales-specific tools on the market today that span 50+ categories, all with the same goal: Help sellers close more deals. 

It’s a double-edged sword to have this many options. Yes, there’s a solution for just about every nuanced sales challenge. But it’s harder than ever to build the best sales tech stack — one that maximizes productivity, minimizes seller context switching, and prevents other tools from becoming redundant.

Which brings us to the heart of this post: Most businesses have a convoluted, overgrown sales tech stack. But sellers want less context-switching and more opportunities to connect with their clients, while business leaders need to cut unnecessary tech spend. Everyone wants to do more with less.

Top sales organizations are responding to these challenges by consolidating their sales technology tools and investing in solutions that are directly in service of the outcomes they’re hoping to achieve. 

Wondering how to audit your existing sales tech stack? Read on because we have four essential questions to consider as you prune your technology investments and maximize sales efficiency.

Four important questions. Four tactical answers.

Question #1: What are the key business outcomes your organization wants to achieve?

This is the first question to ask yourself because it’s where the best technology buying decisions start. To purchase new technology without a clear goal in mind, or to renew a current subscription without proven ROI, is a waste of resources.

Look inward rather than pulling together a tech stack based on what you think would work best or what’s worked well for your peers. Get crystal clear on the outcomes your business needs to achieve and take action accordingly.

Here are a few outcomes you might consider:

  • Want to use data to inform your sales tactics? Look for tech that tracks buyer engagement and offers AI-guided selling capabilities.
  • Need a better way to personalize content? Think about implementing a sales content management solution.
  • Striving for a shorter time-to-quota for new reps? Online learning and coaching is the way.
  • Are you trying to do all of this? Consider a comprehensive sales enablement platform so you don’t have three different tools (and three expensive contracts), just a single, unified sales enablement tool for sellers.

Question #2: What are the tools your sellers need to be most effective in their roles?

It’s easy to come up with a complicated answer to this question, but here’s the short one: Just listen to your sellers. They’re on the front line with your prospective clients. Because of this, they have the best idea of what buyers want, industry trends, and what kind of sales experience would exceed their buyer’s expectations. 

So, host a few listening sessions. Send out a survey. Ask your top performers what tech they believe would make them more effective. Once you find out where your sellers’ biggest headaches are coming from, you can be sure the tech you’re adding to (or removing from) your stack will enable them to do their jobs better. 

Also keep in mind how the broader industry is seeing success in their sales tech consolidation efforts. Gartner recently published a piece on revenue tech (RevTech) and advocates for client-facing roles to have these six tools in their sales technology stack: 

  • Engagement
  • Application
  • Enablement
  • Operations
  • Third-party data
  • Infrastructure

Think through your specific industry and use case, and decide what’s most essential.

Question #3: Do your point solutions integrate seamlessly? If not, do you have trouble managing data, insights, and workflows?

Though tons of sales tech companies like to boast that they’re an all-you’ll-ever-need solution, rarely will you find a point solution that can be everything for everyone. So, you’ll need several solutions—like a CRM, sales enablement tools, a scheduling tool, demo software, and more. (Hubspot digs more into this.) And you’ll need tools that all play nicely together. 

The trick here is to keep the number of tools you invest in low and their integration capabilities high. Look for open APIs, easy external ID mapping, and ample built-in integrations with your existing stack. When tools seamlessly integrate, deal teams benefit from easier collaboration and alignment, leading to a more cohesive and effective sales process. 

In The 2023 Value of Enablement Report survey of 1,200 global full-time sales, enablement, and customer success professionals in managerial and leadership roles, 74% said they were considering leaving their company due to a lack of tools to support their success—and Gen Z respondents were 34% more likely than Gen X respondents to say this. 

Long story short, a well-integrated, well-functioning tech stack is vital for retention and future growth.

Question #4: Can your point solutions be consolidated into a platform offered by an existing vendor?

Last but not least, as you look to consolidate your tech stack, take inventory of what really contributes to revenue generation. Businesses are tightening budgets because closing deals and retaining clients is much more challenging than it was in 2019. 

Here are two ways to identify if it’s time to consolidate your point solutions:

  • Look at usage data: Are there any tools with super low seller engagement or that haven’t been involved in any of your latest deals?
  • Identifying capability redundancies: Where across your stack are you paying for features or functionality that you have access to in another tool? 

Often the answer to consolidation is migrating to a robust sales enablement technology. Case in point, The 2023 Value of Enablement Report revealed that nearly two-thirds of respondents said they wouldn’t work for a company that doesn’t use excellent enablement tools. Client-facing professionals expect great tech at this point.

Sales tech consolidation isn’t easy, but it’s worth it

There’s no one-size-fits-all formula for building an excellent tech stack. But there are tactical best practices:

  1. Get crystal clear on the outcomes you want to achieve as a sales team, then find tech that’ll help you get there. 
  2. Listen closely to your sellers and identify their biggest points of friction and time waste. Double down on tech that alleviates their pain.
  3. Refuse to buy products that don’t play nicely with the existing tools you want to keep. Data needs to flow seamlessly and accurately between tools.
  4. If you have an existing vendor (or if you’re considering a vendor) that could just as effectively handle the work of four different point solutions, that’s your cue to consolidate.

Want to learn more about tech consolidation and make your sellers happier and more effective at work? This ebook is a great next stop for you: Stack the Tech in Your Favor.

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